Delivery Policy

SIMPLE RX PHARMACY will ensure that quality pharmaceutical product is received by the patient in a timely manner under controlled conditions.

How We Do It

• Every attempt shall be made to expedite delivery of medication. The pharmacy’s delivery window is 1-7 business days once the prescription processing and payment is complete.
• Tracking information will be sent to your phone number or email. It is essential that you verify the correct address, phone number, and email during the checkout.
• We recommend an adult’s signature on delivery. If you waive the signature, you are responsible once the package is delivered to the address.
• Based on the manufacturer’s recommendations, temperature-sensitive medications are packaged for delivery in appropriate insulated containers with enough artificial ice and expedited delivery to maintain product integrity.
• If it is determined that the medication may not be delivered under above expectation due to unforeseen circumstances such as medication backorder, inclement weather, etc., our pharmacy will communicate with the patient and facilitate transfer to a local pharmacy if necessary.
• All patients will be notified of their right to pharmacist counseling. The pharmacist is available to all patients to answer questions and counsel on all new prescriptions per state laws or answer any questions during normal business hours at 817-612-4802 or Toll Free 888-500-1627.

Once delivered, please safely store all medications OUT OF REACH OF CHILDREN (even teenagers). Most medications should be stored in a cool dry place at room temperature unless otherwise noted.